Order processing takes approximately 1-3 business days. Once your order has been processed, your item(s) will be shipped from our Thailand warehouse within 2-3 business days.
Orders are not shipped or delivered on weekends or Thailand Public holidays.
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Courier Service
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Thailand domestic shipping
Bangkok : 1-3 days : by post
Thailand & domestic islands : 3-7 days : by post
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Worldwide shipping available
Please contact via hello@summerlandjewelry.com
How do I track my package online?
Upon shipment, you will receive a confirmation e-mail with your tracking number. You can track your package at Thailand Post EMS.
Once your order has shipped from our Thailand warehouse, please directly contact Thailand Post EMS with any inquiries about the status of your package.
Thailand (Nation wide)
https://track.thailandpost.co.th/
Service Delays
Summerland Jewelry is not responsible for unexpected shipping delays caused by circumstances such as severe weather or natural disasters.
Similarly, we are not responsible for unexpected shipping delays caused by circumstances related to the courier itself, such as clearance delays.
In cases such as these, please directly contact Thailand Post with any inquiries about the status of your package.
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Failed Deliveries & Returned Packages
In the case that Thailand Post is unable to deliver a package due to an incorrect address entered by the customer, the customer’s refusal to pay duties, multiple failed attempts to reach the customer at point of delivery, or otherwise, Summerland Jewelry is not responsible for the payment of re-shipping merchandise to the customer. In cases such as these, the customer is responsible for all shipping costs associated with returned packages due to failed delivery.
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